Bag and Shag offers a convenient solution for transporting your luggage from the ferry or airport, allowing you to enjoy dining, shopping, and beach activities without the hassle of carrying heavy bags.

To initiate the service, simply schedule a pick-up time and location through our website. Please note that we do not accept reservations over the phone. Our team will arrive to collect your luggage at the designated time and place.

Our services are available at all on-island ferry locations and Martha’s Vineyard Airport. We also offer pick-up from private residences, hotels, and vacation rentals. For off-road and distances over 7 miles may require a sur-charge.

We accommodate standard checked and carry-on luggage. Please be aware that there is a surcharge for suitcases weighing over 50 lbs.

To ensure availability, we recommend scheduling your pick-up at least 7 days in advance.

Yes, we offer insurance coverage for your luggage while it is in our care. For further details, please refer to our terms and conditions.

In the event of a flight or ferry delay, please notify us as soon as possible so we can adjust your pick-up time accordingly.

Yes, we provide tracking services when internet access is available. We also recommend our guests utilize AirTags for additional tracking.

In the unlikely event your luggage is lost or damaged while in our care, please contact our customer service team immediately for assistance at 508-865-8220 or email leah@bagandshag.com

Payments must be made through our secure online payment portal at the time of scheduling your pick-up. Tips are appreciated and encouraged.

Yes, you can modify or cancel your pick-up through our website. Please review our cancellation policy for specific details regarding any fees or deadlines.

If you have special items that require extra care or handling, please contact us at least 7 days in advance. We will do our best to accommodate your needs.