Terms and Conditions for Bag & Shag, LLC
Effective Date: 6/18/2025
Welcome to www.bagandshag.com. These Terms and Conditions (“Terms”) govern your use of our website and services operated by Bag & Shag, LLC (“we,” “us,” or “our”). By accessing or using our website and services, you agree to these Terms.
- Services Offered
We provide secure luggage pick-up and delivery services on Martha’s Vineyard Island. We provide white-glove service at MVY airport and ferry terminals and deliver our customer’s luggage to their vacation rental or hotel.
- Booking and Payment
- All bookings must be accurately completed online or via authorized channels.
- Full payment is required at the time of booking unless otherwise specified.
- We reserve the right to refuse service or cancel bookings at our discretion.
- Liability and Limits
– Our liability for lost, damaged, or stolen luggage is limited to a maximum of $500 per incident, as outlined in our Liability Limitation policy.
-We are not responsible for delays, disruptions, loss or damages caused by circumstances beyond our control, including weather, accidents, theft or acts of nature.
-While we make every effort to adhere to scheduled times, we do not guarantee specific delivery times due to unforeseen circumstances.
-We do not accept hazardous materials, perishable goods, illegal substances, valuables, or items deemed unsafe. Customers agree not to ship prohibited items.
- Customer Responsibilities
– Customers must ensure their luggage is properly packed and secure for transport.
-Customer must not leave anything of high value or medications in checked luggage.
– Customers must provide accurate pickup and delivery information.
– Customers are responsible for all items placed in storage or transportation, including prohibited or dangerous items.
- Prohibited Items
We do not accept certain items, including hazardous materials, perishable goods, or illegal substances. Customers agree not to have such items in luggage.
- Cancellations and Changes
– Cancellations must be made within a 48 hours of reservation to receive a refund.
– Any changes to bookings are subject to availability and may incur additional charges.
- Intellectual Property
All content on this website, including logos, trademarks, and text, is the property of Bag & Shag, LLC and is protected by copyright laws.
- Indemnification
Customers agree to indemnify and hold harmless Bag & Shag, LLC from any damages, claims, or liabilities arising from misuse or breach of these Terms.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of Massachusetts, without regard to conflict of law principles.
- Amendments
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website.
- Contact Us
For questions about these Terms, contact us at: info@bagandshag.com
